News & Blogs - C4F CIC

Fees, Services & Our Cancellation Policy at C4F

Tue, 10 Jun 2025 10:43:00 GMT

We’re proud to provide a safe, supportive space for families navigating contact arrangements. Our Feltham centre includes consultation suites, indoor and outdoor play areas, disability access, and on-site parking. We support children and young people from birth up to 18, along with their families, offering structured services designed around their needs.

We welcome both self-referrals and professional referrals. Please get in touch for specific service details.

Meeting rooms are available to hire at £50+VAT per family, per hour. All new clients pay a one-off £50 registration fee before any contact sessions can be booked.

Our standard opening hours are Monday to Friday from 9am to 6pm, and Saturdays from 9am to 6pm. Self-referral clients may have slightly different access arrangements, which we’re happy to discuss.

To help us run things fairly and efficiently, please give at least 48 hours’ notice if you need to cancel a session. If you cancel:

More than 48 hours in advance, there’s no charge.
Less than 48 hours , you’ll be charged the full contact session rate.
No-shows without notice are charged in full unless the absence can be clearly verified. We invoice based on the time you let us know.

If we ever need to cancel a session, we’ll always aim to give you at least 48 hours’ notice and do our best to provide an alternative supervisor. We’re committed to keeping our provider-cancelled sessions to under 1% per quarter.

Thank you for helping us keep the service fair, respectful, and consistent for everyone..

Fees & Charges

Our Family Wizard

Tue, 26 Mar 2024 17:27:00 GMT

Navigating the complexities of co-parenting can be challenging, especially in the aftermath of a relationship ending. It's a journey that requires patience, communication, and, most importantly, a focus on the well-being of the children involved. Recognizing this, C4F recommends OurFamilyWizard, a tool designed to simplify and improve the co-parenting experience.

OurFamilyWizard is acknowledged as a leading app in facilitating more peaceful co-parenting interactions. By streamlining parenting schedules, shared expenses, and communication, the app serves as the #1 court-recommended solution for families navigating the intricacies of parenting from separate households.

The platform empowers parents to reduce conflicts, ensuring children can thrive in two healthy homes. This is particularly significant as navigating a new reality post-separation can be fraught with unexpected challenges and miscommunications. OurFamilyWizard offers an array of advanced tools to address these challenges, enabling families to manage shared parenting responsibilities more effectively.

One of the standout features is the Calls functionality, providing documented video and audio calling. This feature allows for real-time communication between co-parents and their children, ensuring that all interactions are safe and secure. It’s a beneficial tool for maintaining connection and ensuring that children can have meaningful interactions with both parents, even when apart.

Messaging on OurFamilyWizard offers a secure alternative to traditional texting or email, creating a platform where messages are permanent and cannot be altered, providing a reliable record of communication. Additionally, the app’s ToneMeter™ helps keep conversations constructive, providing real-time feedback to help parents maintain a positive and productive tone.

The Calendar feature addresses one of the most common sources of tension in co-parenting: scheduling. With OurFamilyWizard , both parents have access to an up-to-date calendar, helping to eliminate misunderstandings and conflicts about parenting time, appointments, and events.

Managing shared expenses is another area where co-parenting can become contentious. OurFamilyWizard simplifies this process with its Expense Log and OFWpay™ system, making it easier to track, share, and reimburse parenting costs, thus reducing financial disputes.

The Info Bank is another beneficial tool, providing a centralized location for all essential family information, from medical records to school schedules. This ensures that both parents have access to the necessary details, helping to streamline communication and minimize misunderstandings.

Lastly, the Journal feature, including Moments and Check-ins, allows parents to document and share important occurrences or changes in schedules, further aiding in transparent and effective communication.

OurFamilyWizard provides a comprehensive suite of tools designed to alleviate the stress and complexity of managing shared parenting from different households. By promoting better organization, clearer communication, and a focus on the well-being of children, the app supports the mission of C4F in fostering healthier family dynamics. For families navigating the challenges of co-parenting, OurFamilyWizard offers a pathway to more amicable and effective collaboration.

Find Out More & Download

Feltham Town FC Partnership.

Mon, 11 Mar 2019 17:15:00 GMT

Centre For Families (C4F) is thrilled to announce a new partnership with Feltham FC, a dynamic local football team committed to boosting mental health through sport, and fostering a strong, supportive community.

In a recent statement, Sam Bradley, Centre Manager at C4F, expressed her enthusiasm about the partnership:

"I am incredibly proud that we at C4F have the opportunity to support such a wonderful initiative in our local community. Feltham FC stands for so much more than just football. They actively contribute to the well-being of our community, encouraging physical activity, nurturing mental health, and providing exciting opportunities for coaching and refereeing. Their commitment to taking a stand against knife crime is a powerful testament to their values, showing how sport can bring positive change.

At C4F, we always encourage our centre users to engage with local activities, and what could be better than getting involved with a vibrant, welcoming football club like Feltham FC? Football brings people together, creates bonds, and instils a sense of belonging. We look forward to seeing our centre users getting behind the team, and who knows, we might even see some of them taking to the pitch!"

For more information, visit Feltham FC's website or follow them on social media at @felthamtownfc.